Case Study
A Wholesale Nursery Finds ROI With Rugged Mobile Handhelds
For years, Herman Losely & Son employed a manual, paper system for tracking inventory and shipments. Under this system, a handwritten pallet tag would be attached to each pallet of plants while it was still in the nursery. When the items were brought to the shipping yard, an employee would rip off the pallet tags and manually record the information. Often, items would get lost and trucks would leave the shipping yard with incomplete orders because the plant’s locations were not listed in the system, resulting in lost sales.
Several years ago, Herman Losely & Son attempted to improve their system by replacing the paper pallet tags with vinyl barcode tags. Under this system, an employee would rip off the tag at the shipping yard and then scan the tag with a handheld wand. Although this was an improvement, the plant’s location in the shipping yard was still not listed. This left the person in charge of scanning tags unable to track down the correct plants to keep up with the orders.
Herman Losely & Son decided it needed a system of handheld computers that could:
- Communicate with a central server and assign assembly locations conditions
- Withstand rugged, outdoor conditions
- Integrate with its inventory system
- Be easily used by a variety of employees
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