Case Study
Leading Australian Transport Group Required Improved Delivery Management And Maximum Levels Of Safety Through A Paperless Environment And Real-Time Transmission Of Information
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•Case Study: Leading Australian Transport Group Required Improved Delivery Management And Maximum Levels Of Safety Through A Paperless Environment And Real-Time Transmission Of Information
By Intermec Technologies Corporation
Cootes works with some of the biggest chemical and resource companies in Australia including BP, Caltex, Elgas, ExxonMobil, Origin Energy, Shell, and Vitalgas to transport potentially dangerous goods, safely.
Until recently, Cootes was relying solely upon a paper-based delivery system for both drivers and back office staff to manage deliveries for these customers. This system often resulted in lengthy delays as drivers had been required to pick up their manifest (driver worksheets) from the contract manager at the depot, complete each of their assigned deliveries and then hand write all relevant information. As pick up and delivery points can often be several hours drive from the depot, the existing system relied on the driver to personally bring back the day's paperwork and place it on the appropriate office staff member's desk.
In order to streamline Cootes' existing delivery management system, and enhance customer service levels, Cootes commissioned specialist provider of mobility solutions, enterprise integration and software application developer, InterDev, to design and construct a handheld solution to enable paperless operations.
After researching the hardware available to the Australian market, Interdev produced a custom version of the Xmotion Transporta system for Cootes, and coupled this with the world's smallest, most advanced rugged handheld computer, the Intermec CN3 hand-held computer, to allow real-time status reporting and improved delivery management.
Click Here To Download:•Case Study: Leading Australian Transport Group Required Improved Delivery Management And Maximum Levels Of Safety Through A Paperless Environment And Real-Time Transmission Of Information
