Case Study
Terminix Gets The Bugs Out With New Intermec CN2B Mobile Computers
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•Case Study: Terminix Gets The Bugs Out With New Intermec CN2B Mobile Computers
By Intermec Technologies Corporation
Terminix, the world leader in pest control, develops customized solutions to help customers keep their homes and offices free of pests and termites. Terminix operates more than 800 branch service centers throughout the U.S. It employs 6,000 technicians nationwide that make more than 15 million annual visits to their customers' homes and offices offering a 100 percent satisfaction guarantee.
In order to help manage customer service records and optimize workers' time during service calls, Terminix previously used DOS-based mobile computers that were large and awkward to handle. Recently, Terminix implemented new units from Intermec Technologies featuring increased capabilities, larger storage capacity and faster processor speeds.
"The older units were in the field for approximately four years," said Richard Cherry, Chief Information Officer for Terminix. "It was time to upgrade our platform. Ultimately, we decided on Intermec CN2B mobile computers due to positive feedback from the technicians along with the product's capabilities. Intermec has the best solutions on the market for our needs."
Click Here To Download:•Case Study: Terminix Gets The Bugs Out With New Intermec CN2B Mobile Computers
