Case Study: Honeywell Mobile Computers Help Streamline Ticket Admissions System For Ticketcorner

Companies such as Ticketcorner that supply admission tickets to entertainment and sporting events increasingly rely on Internet-based ordering systems. Ticketcorner has developed its own automated ticket checking system in conjunction with OPAL Associates. This is based around Dolphin® 9500 mobile computers from Honeywell. The Dolphins recognise all types of tickets—from classical paper tickets through to print@home tickets. They also support the latest RFID (radio frequency identification) technology.

The Challenge:
Although paper tickets are largely copy and forgery-proof due to various characteristics, this is not the case for print@home tickets. Therefore, Ticketcorner needed a solution that could reliably read and accept ticket blanks, print@home tickets and print@bank tickets at the entrances to events.

The company decided upon a mobile admission system, using hand-held data capture devices. These had to be able to read the 1D and 2D codes of the tickets. They also needed to be equipped with GPRS, WLAN and Bluetooth interfaces to enable online comparisons of ticket data with stored information, to prevent multiple admissions using copied tickets. The hand-held devices will eventually be equipped with the latest RFID technology.

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