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Article: Using Mobility To Manage Quality In An Outsourced World
For a wide range of manufacturing organizations, the global economy is truly the best of all possible worlds. Since they are able to outsource the manufacturing of components, subassemblies and entire product lines to the world's most competitively priced suppliers, they can take advantage of enormous cost-efficiencies that help them succeed in an increasingly crowded international marketplace. Looking back at events of the past few years, however, it's clear that global outsourcing can also be something of a double-edged sword when it comes to quality and quality management.
In recent years, there have been hundreds of costly product recalls due to manufacturing quality issues, ranging from automobiles, to computer batteries, to products as innocuous as toys. In addition, control and management of these quality issues has been hampered by a lack of actionable visibility into supplier processes. The question becomes not just how to avoid specific quality problems, but how to ensure that your suppliers meet all your quality standards.
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