Case Study

Carrefour Middle East Improves Productivity In 21 Retail Stores

In the Middle East, Carrefour operates in ten countries: Syria, Jordan, Egypt, Kuwait, Saudi Arabia, Qatar, United Arab Emirates (UAE), Bahrain, Oman and Pakistan. Carrefour Middle East wished to increase the productivity and efficiency of these operations, enhance overall quality, improve competitiveness, and reduce errors by store personnel.

Carrefour Middle East decided that implementing a radio frequency (RF) solution would enable all these goals to be realized. An initial RF project covering 15 hypermarkets and 6 supermarkets in Egypt, Kuwait and UAE was drawn up, with expansion to other countries planned for a later date.

Motorola, Datalogic and LXE were each considered for the RF project. "After carefully considering all the alternatives, we selected LXE as our RF system supplier," recalls Gavin Booth, Carrefour Middle East Back Office System Manager. "Their team was extremely experienced, they were working with an equally proficient partner, and followed up all our questions efficiently and quickly. And of course their products were excellent too!"

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