Case Study

Empowering A Mobile Workforce

Overland Solutions, Inc. (OSI), a leading provider of premium audits, loss control, and inspection services to Property & Casualty insurance companies throughout North America, leveraged mobile computing to dramatically increase the quality and consistency of the information they collected from clients.

Client companies use Overland Solutions, Inc. (OSI) to gather information they need for underwriting - the process of analyzing risks, deciding what they will and will not cover, and setting the price of that coverage.

Many insurers today are integrating predictive analytics into their underwriting processes. Predictive analytics uses statistical analysis of data to generate predictions of future trends and patterns. These glimpses into the future enable insurers to make smarter underwriting decisions and drive better business outcomes.

This approach only works if the predictions are reasonably accurate. That accuracy depends largely on the quality of data put into the system. For many insurers, however, data being collected for them in the field lacked the needed quality and consistency. They needed better input to get better outputs.

The OSI team saw an opportunity to extend its leadership position in the market. The company leveraged mobile computing to dramatically increase the quality and consistency of the information it collects for clients. OSI would also re-invent its process to make its remote field workers more productive.

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