Painless Change In Data Collection System Increases Productivity
Typically, the installation of a new software system is a long, drawn-out affair with lots of bumps and detours along the way. Not so for Marietta Corporation, one of the leading independent companies specializing in the design, manufacture, packaging, marketing and distribution of quest amenity programs to the travel and lodging industry in the United States and abroad.
The company's guest amenity programs feature a wide variety of nationally branded toiletries, personal care products and accessories that travel and lodging establishments provide for the comfort and convenience of their guests. Marietta is also a leader in providing customized "sample size" and "unit-of-use" packaging products and services to companies in the toiletries, cosmetics, pharmaceuticals and household products industries for such purposes as marketing promotions and retail sales.
When the company decided to install a new radio frequency (RF) data collection system to ensure quicker transaction time and higher inventory accuracy, Marietta's IS department expected to take a three-day training course and allotted five months to the implementation for its three facilities in Cortland, NY, Olive Branch, MS, and Toronto, Canada. To its surprise and pleasure, it was able to complete the changeover to an Intermec Technologies-based RF system in less than two months.