White Paper

Road Warriors Make The Case For EV-DO-Enabled Mobility Solutions

Source: IBM North America - Retail

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By Johnny Barnes, Vice President, Global IT Solutions & Standards, IBM

A powerful new wireless solution that capitalizes on the speed of broadband and coverage of cellular service is giving the nation's road warriors positive proof that the battle to keep productivity up, customer satisfaction high and costs low is on the verge of being won.

Results of a three-month pilot program testing the efficiency of CDMA2000 1xEV-DO-based enterprise solutions show that sales executives equipped with laptops and wireless modems that support the new high-speed network were able to spend more hours per week with their customers than they did before, as well as more hours connected to critical corporate applications.

While preliminary, these results indicate that many of the productivity and access issues that have dogged the nation's mobile workers may be resolved by leveraging the emerging CDMA2000 1xEV-DO or EV-DO networks. Trial participants praised the speed of EV-DO, which delivers average data speeds of hundreds of kilobits per second and peak data speeds of 2.4Mbps, and reported being able to respond to customer and colleague requests in real time, all the time.

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Currently, as Vice President Global IT Solutions & Standards, Mr. Barnes has responsibility for IBM's worldwide intranet, application and information architecture, data and voice infrastructure, alliance management and advanced technology deployment within IBM. His management responsibilities includes the stratey, architecture and design of internal business solutions and IT standards definition.