Feature Articles

  1. How Live GPS Tracking Keeps Plumbing Customers Honest?
    1/6/2014

    When customers dispute your charges, profits, like the clogs you often clear, can disappear down the drain. One way to protect yourself and your bottom line against billing challenges, mistakes and fraud is with live GPS tracking.

  2. Saving Money By Adopting Field Service Automation
    12/9/2013

    Whether they are on a tight budget or are operating with some room to spend, all companies want to find ways to save money that make sense. For businesses with technicians who work multiple jobs every day, field service automation could be a great way to save dollars over the years. TechTarget's Denis Pombriant wrote that with an automation tool in place, data can be more easily collected, customers can be better understood and organizations can figure out where they may be losing money or lacking efficiency.

  3. Where Rich Data Becomes Real Intelligence Best Practices For Driving ROI On Your Trailer Tracking System
    11/19/2013

    Seeing your trailers’ location is good. Seeing a rapid return on your trailer tracking investment is even better. Solutions that provide instant access to an unprecedented level of real-time trailer intelligence, giving operations managers and dispatchers complete visibility into their fleet — that’s what we define as rich data.

  4. Improve Customer Satisfaction And Reduce Shrink
    11/6/2013

    Most people don’t realize how many choices there are when it comes to designing a label or tag. Even the simplest of features can be cost-effective and can make a big impact in improving the overall retail store environment from back-office to customer experience. This white paper focuses on several features that can reduce shrink and improve customer satisfaction.

     

  5. Transforming Service Into A Revenue Machine
    11/4/2013

    Service, as a concept within the enterprise, has evolved over the past decade. What was once considered strictly a cost center—something provided to customers at-cost to maintain relationships—has become an important revenue source in many industries. That this transition has occurred during a time of increasing economic volatility is no accident.

  6. The XYZ’s Of BYOD
    10/16/2013

    Everyone knows the ABCs of BYOD – but it’s the details that matter.

  7. Empowering A Mobile Workforce
    10/3/2013

    Overland Solutions, Inc. (OSI), a leading provider of premium audits, loss control, and inspection services to Property & Casualty insurance companies throughout North America, leveraged mobile computing to dramatically increase the quality and consistency of the information they collected from clients.

  8. Optimizing Fleet Maintenance With Wireless Vehicle Management
    9/24/2013

    For fleet managers, nothing is more important than keeping vehicles running and productive. Maintaining vehicles, including repair, upkeep and downtime, has a huge impact on a fleet’s bottom line. A proactive, preventive maintenance program helps fleet managers keep vehicle repair costs to a minimum.

  9. At The e-Commerce Register: Customer Satisfaction Without Employee Interaction
    9/17/2013

    E-commerce resources are generally focused on supporting the online storefront with good reason.  It’s important for the customer to be able to find their product quickly, for the company to be able to recommend associated products, and for the checkout process to be completed quickly once the customer has decided to make a purchase.

  10. Return To Vendor Labels - Take Out The Detective Work!
    9/17/2013

    Improving the Return to Vendor process saves the retailer associates’ time – so that they can focus on assisting customers – and the vendor operators’ time – so that merchandise can be quickly reallocated.