Feature Articles

  1. Return To Vendor Labels - Take Out The Detective Work!

    Improving the Return to Vendor process saves the retailer associates’ time – so that they can focus on assisting customers – and the vendor operators’ time – so that merchandise can be quickly reallocated.

  2. Transform Your Forklifts: The Complete Solution For Materials Handling

    In today's distribution centers, forklifts are becoming sophisticated information technology hubs.

  3. Mobile Solution Simplifies, Improves And Expedites OSHA And EPA Compliance & Mobile Audits

    For companies like WasteStrategies LLC, success is dependent on OSHA and EPA compliance.  Streamlining this process to ensure accuracy while promoting productivity and speed is key.

  4. Solving The Fundamental Challenges Of Today’s Mobile Workers

    According to Mary Meeker’s latest Internet Trends report, there are about 1.5 billion global mobile subscribers, up from 1.1 billion a year before. It is no surprise then, that by 2015, IDC predicts that the world's mobile worker population will reach 1.3 billion – that’s 37.2 percent of the total workforce.

  5. Fighting Retail Return Fraud

    It’s after Christmas and consumers are lined up at stores to return merchandise – the scratchy sweater from Aunt Helen, the toaster oven that doesn’t fit on the counter.  But not all returns are legitimate and return fraud costs Retailers billions of dollars every year- $8.9 billion dollars according to the 2012 Return Fraud survey conducted by the National Retail Federation (NRF).

  6. Effective Rostering For Communications Service Providers Field Operations

    This paper introduces a workforce management approach designed to place field operations managers ahead of the curve. It identifies the classic areas of conflict faced by most field service organizations, including those imposed by regulatory requirements, employment contracts and Service Level Agreements (SLA).

  7. Metrics That Matter: An Intelligent Approach For IT Service Providers

    A recent survey indicates that successful IT service providers are increasingly realizing that their business data is the most powerful tool in their toolbox. Specifically, businesses with a better grasp on core metrics and key performance indicators (KPIs) find themselves able to make accurate, fact-based decisions, meet realistic staff utilization goals, and recognize trends and market opportunities.

  8. Bar Code & RFID Label Printing: Options For Printing From SAP

    Generating bar code and RFID labels from the SAP environment is not always a straightforward process. The various versions and generations of SAP solutions are oriented to document printing and do not offer native support for most the specialized thermal printers used for bar code and RFID labeling. That means either the SAP solution or the printer has to be enabled to be compatible.

  9. Greyhound Improves Communication And Streamlines Processes With On-Board Computers

    Greyhound Australia is the only National Coach company, servicing over 1,100 destinations Australia wine and reaching many regional areas. The company has undergone significant transformation over the recent past, responding to changes in the people transport industry and increasing fuel prices which are now a fact of life.

  10. New Technology Is Critical To Meeting Customer Demands - Infographic

    Survey results show mobile solutions can dramatically improve operational efficiencies, decrease customer satisfaction, and reduce costs.